Urgent Help In A Crisis

If you or someone you know is in need of urgent help or are feeling overwhelmed, the following services are here to listen and provide immediate help. These services are completely confidential.

Are you experiencing a life-threatening situation?

If you, or someone you are with is in immediate danger please call:

Call 000

Provides all Australians with 24/7 Crisis support and suicide prevention services. Text support available for people finding it hard to talk.

13 11 14
Available 24/7

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People at risk of suicide, carers and bereaved

1300 659 467
Available 24/7

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Counselling for young people 5-25 years of age, parents and teachers.

1800 55 1800
Available 24/7

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Providing 24/7 Crisis support since 1967.

13 52 47
Available 24/7

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Defence Community Organisation offering practical and emotional support for Australia Defence Forces members and their families facing emergency or crisis during times of illness, domestic crisis or bereavement.

1800 624 608
Available 24/7

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Supporting families affected by alcohol and other drugs. FDS is primarily made up of volunteers who have lived experienced of having family members with dependency.

1300 368 186
Available 24/7

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The Department of Child Protection and Family Support’s after hours service, Crisis Care, offers support and intervention for people in crises needing urgent help.

1800 199 008
Available 24/7

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Emergency response lines provided by the Government of Western Australia Mental Health Commission.

1300 555 788 (Metropolitan Area)
or 1800 676 822 (Peel Area)
Rurallink 1800 552 002

Available 24/7

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Mental health first aid Guidelines

These best-practice first aid guidelines have been developed by MHFA Australia to apply to a range of developing mental health problems and mental health crisis situations. These guidelines have been produced using the Delphi method, a systematic way of assessing the consensus of a panel of experts (professionals, consumers and carers).

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Help & Resources

There are an abundance of public education and support services available in Australia supporting you, your family and friends.

Beyond Blue

National initiative for depression, anxiety and suicide prevention. 24hr telephone support.

1300 22 4636
Available 24/7

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Youth Beyond Blue

Resources and help for youth. Videos, quizzes, 24-hour telephone support and online chat.

1300 22 4636
Available 24/7

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A one-stop-shop for young people who need help with mental health, physical health, alcohol and other drugs and more.

Available 24/7

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Support for depression, anxiety and suicide prevention. 24hr telephone support and online chat, forums, checklists, facts and more

Available 24/7

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Black Dog Institute

Research, clinical resources and education training dedicated to understanding, preventing and treating mental illness.


National 24 hour telephone and chat counselling service supporting those impacted by sexual assault, domestic or family violence service and abuse.

1800 737 732
Available 24/7

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MensLine Australia

Telephone and online counselling service for men with family and relationship concerns. Website includes resources for coping with stress, anger, depression and more.

1300 78 99 78
Available 24/7

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Q Life

LGBTI peer support and referral for people wanting to talk about sexuality. Identity, gender, bodies, feeling or relationships.

1800 184 527
Available 24/7

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Carers NSW Australia

Counselling, information and support for carers of people with mental illness.

1800 422 737

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Cyrenian House

Face to face counselling, drug and alcohol through-care service, peer support groups, residential rehabilitation and many more programs.

(08) 9328 9200

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SANE Australia

Supporting Australians affected by complex mental illness. The helpline operates 9-5 weekdays (EST). Work includes online peer support and information, stigma reduction, research and advocacy.

1800 187 263

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Counselling service for people suffering from grief and dealing with loss. Available Midday to 3am AEST, 7 days a week.

1300 845 745

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Relationships Australia

Relationship support services for people of all cultural backgrounds,family structure, gender and sexual orientations for more than 60 years.

1300 364 277

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Open Arms

Open arms provide counselling and support services for service-related mental health conditions such as PTSD to Australia’s military community and their families.

1800 011 046

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Education & Helpful Online Tools

Mobile apps and online support tools

Conversations Matter

Practical online resource to support safe and effective community discussions about suicide

Reach Out

Australia’s leading online mental health organisation for young people and their parents, providing practical support, tools and information.

Head to Health

Search directory for mental health resources inc. websites, apps & programs forums and phone, chat & email services.

Lifeline Service Finder

A directory of free and low cost Australian health and community services.


Free online assessment and treatment service for adults experiencing depression and anxiety.


Receive proven techniques to help manage anxiety, depression and stress.

This Way Up

Provides online learning programs, education and research in anxiety, depressive disorders and physical health.

Counselling online

24/7 free online counselling service supporting people affected by alcohol and other drugs.

Mobile Apps

BeyondNow Suicide Safety Plan App

An app that allows you to create a safety plan if experiencing crisis and distress.

The Check-in App

An app designed to guide young people to check in with a friend they are concerned about.

Headspace App

A meditation and mindfulness app that has hundreds of sessions on everything from stress and sleep to focus and anxiety.

High Res App

Free app to help manage stress and build resilience during and after military service from the Department of Veterans’ Affairs.

Ask us anything!

Beyond All Bounds acknowledges the Traditional Owners of country throughout Australia, their diversity, histories and continuing connection to lands, waters and communities. We pay respect to all Australia Indigenous people and their cultures and to Elders of past, present and future generations.

Beyond All Bounds is committed to embracing diversity and eliminating all forms of discrimination through education. Beyond All Bounds welcomes all people and is respectful of individual identities.


Through mental health education, we can reduce Australia's rate of suicide, using compassion as the tip of the spear. We are Beyond All Bounds.